4. Support

4. SUPPORT

Staff Augmentation and System Support

After helping you get your systems up and running, Fourstep is a phone call away should you require any assistance. We are committed to making sure your control systems “work for you” and will not neglect to provide the support you require.

During periods of peak client internal staffing demand, our professionals are available to work as an extension of your organization. Increasing client work force elasticity in this manner can be an effective way for our customers to lower employment costs.

We strive to respond to your System Support needs immediately and will be at your site in 24 hours or less.

Our goal is to run our business in a very cost-effective manner while compensating our professionals fairly. Our bill rates are reflected in this achievement.

We reserve a bonus pool for our temporary staffing people that is awarded based on the results of confidential client satisfaction surveys.

We can provide specialized Control System Engineering and Software Development expertise to your internal project teams.

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